What is the role of emotional intelligence in effective business communication?

What is the role of emotional intelligence in effective business communication?

Communication is crucial in the fast-paced world of business today. But it is not only about exchanging data; it involves connecting with people, understanding them, and then responding accordingly. Emotional Intelligence plays a role in all of this. It is the ability of recognizing, understanding, and managing our own and others’ emotions. Emotional intelligence is …